Right of Withdrawal

If you are a Consumer the following Right of Withdrawal applies to you. According to Section 1.3 of the "Consumer Rights Protection Law" the Consumer is a natural person who expresses a wish to purchase, purchases or might purchase, or use goods or a service for a purpose, which is not related to his or her commercial or professional activity.

In compliance with the Right of Withdrawal the Consumer may return the item without explaining the reason behind it within 14 days as from the moment of purchase.

When you exercise the Right of Withdrawal we kindly ask you to take into account the following conditions:

The Right of Withdrawal cannot be exercised if:

If you wish to exercise the Right of Withdrawal please fill the Withdrawal Form and bring or send it to our office address Zemitāna iela 9 k-1, Rīga, LV-1012 with a proof of purchase (receipt or invoice) and warranty card attached.

Within fourteen (14) days as from the receipt of the above items we will refund the money to the bank account that you have specified in the Withdrawal Form.

In case of exercising the Right of Withdrawal, the cost of return shall be borne by the Consumer, except in cases where the goods are returned because of a damage in production or delivery process, or due to incorrect technical specification of the product in our catalog.

In case of any questions please contact us by phone +371 67275758 or e-mail: info@dateks.lv

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