Right of Withdrawal
If you are a Consumer, this Right of Withdrawal applies to you. According to Article 1(3) of the "Consumer Rights Protection Law", a Consumer is a natural person who expresses a wish to purchase, purchases or is likely to purchase or use a good or service for a purpose which is not related to his/her economic or professional activity.
Under the right of withdrawal, the Consumer may return the product within 14 days of purchase without explaining the reasons for the return.
When exercising the right of withdrawal, please note the following conditions:
- check but do not use the product;
- do not open the packaging of the audio recording, video recording or computer software (applies also to handheld computers, navigation devices, etc.)
- keep and do not damage the original packaging and the product.
In case you wish to withdraw from the product, please fill in the withdrawal form and together with the proof of purchase and warranty card deliver or send it to us at Zemitānu iela 6, korpuss A, Rīga, LV-1012.
Within seven calendar days of receipt of the above items, we will refund your money to the bank account indicated on your Right of Withdrawal form.
In case of any doubts, please contact us by phone +371 67275758 or e-mail: info@dateks.lv
