Right of Withdrawal

If you are a Consumer the following Right of Withdrawal are applicable to you. According to Section 1.3 of the "CLaw on Consumer Rights Protection" the Consumer is a natural entity who expresses a wish to buy, buys or could buy an item or service for a purpose that is not related to his or her business or professional activity.

In compliance with the Right of Withdrawal the Consumer may return the item without explaining the reason behind it within 14 days as from the moment of purchase.

When you utilise the Right of Withdrawal we kindly ask you to take into account the following conditions:
- examine the item, however, do not use it;
- do not open the packaging of the audio, video recording or computer software (applies also to the software of palmtop computers, navigation devices, etc.);
- preserve and do not damage the original packaging and the full set of the item.

If you wish to use the Right of Withdrawal please fill in the Withdrawal Form and deliver or sent it to our address attaching the document that confirms the transaction and the Warranty Certificate: Zemitānu iela 6, korpuss A, Riga, LV-1012.

Within seven calendar days as from the receipt of the above items we will refund the money to the bank account that you have specified in the Right of Withdrawal form.

In case of any questions please contact us by phone. +371 67275758 or e-mail: info@dateks.lv

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