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To place an order and receive the goods in the basket, please press "Confirm order" button. During the next steps you will have to enter your personal information required for customer managers to contact you, to select the delivery and payment terms; there will be an option to enter the person's data or the company details that will be stated in the accompanying documents of the goods. If you select the payment by bank transfer the pro-forma invoice will be generated automatically.

This order information (distance contract)will be stored electronically and will be available for downloading from your user's profile, section "Letters" for 2 years. After you confirm the order you will receive an e-mail message containing the link to this order information.

  • How can I pay for my order?
    You can pay for your order at site both in cash, by bank transfer and by a bank card. If you buy goods paying by installments it is possible to use the services of lease companies. See more information on the delivery and payment terms at šeit.
  • Is VAT included in prices?
    All prices at Dateks.lv includes VAT 21%.
  • What are the settlement (lease) possibilities?
    offers to pay for the purchased goods by installments using the services provided by Aizdevums.lv and Incredit.lv. See more information on the lease possibilities at līzings.
  • What discounts are available for purchases made from Dateks.lv site?
    Each order is reviewed on individual basis, however the basic precondition for applying discount is the purchase of several pieces of the same item. In this case we always contact our suppliers and award the discount that we receive to our customers. Second, discounts are possible for orders containing more than 10 items.
  • Can I pick up my order at Dateks.lv office?
    Yes, our working hours are from 9:00 to 18:00
  • When can I receive my order?
    If you wish to pick up your order at Dateks.lv office it will be available on the next business day or in two business days after the order confirmation. If you select the delivery you will receive the goods within 2 to 4 business days following the order confirmation. Some products have 14 day delivery - look into product page.
  • How can I return my purchase?
    provides the 14 days Withdrawal right for all orders. See details at atteikuma tiesības.
  • Who provides the warranty for the goods?
    For most goods the warranty is provided by authorised service centres, and for the other goods the warranty service or replacement is performed by . Details available at the section garantija.
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